MOOCH Terms & Conditions
1. Booking Terms and Conditions (T&Cs)
Introduction: These Terms and Conditions apply to all bookings made with Mooch Maternity. By booking a class, program, or event, you agree to comply with and be bound by the terms set forth below.
1.1 Booking and Payment
All bookings must be made online via the Mooch Maternity website or through an approved partner platform.
Full payment is required at the time of booking to confirm your place.
We accept payment via debit/credit card or any method stated on our website.
Bookings are non-refundable and non-transferable unless stated under cancellation policies.
Payment plans may be available for some courses; details will be provided at the time of booking.
Prices are subject to change but will be honoured at the rate paid upon confirmed booking.
1.2 Cancellations, Refunds, and Transfers
You may cancel your booking in writing via email.
More than 7 days before course start: Full refund minus any admin fees (if applicable).
Within 7 days of course start: No refunds available.
Missed classes or sessions are not eligible for refunds, or credit transfer but can be rescheduled within the course time frame.
Rescheduled classes must be arranged with at least 48 hours’ notice.
In cases of instructor illness or cancellation by Mooch Maternity, we will offer a rescheduled session or credit.
1.3 Attendance and Punctuality
Please arrive at least 5 minutes before your scheduled session.
Late arrivals of more than 10 minutes may not be admitted due to warm-up safety requirements.
Regular attendance is encouraged for best results and safety progression.
1.4 Baby Policy
Babies are welcome in our postnatal classes.
You are solely responsible for your baby during the class.
Mooch Maternity does not offer childcare and cannot be held liable for any incidents involving children.
Please bring any necessary supplies (nappies, bottles, toys) for your baby’s comfort.
1.5 Health, Safety & Fitness to Participate
You must complete and submit a PAR-Q form before your first class.
You confirm that you have received medical clearance from your GP, midwife, or healthcare provider to resume physical activity postnatally.
You agree to disclose any health conditions, previous injuries, or complications that may impact your participation.
You are responsible for monitoring your own health and wellbeing throughout all sessions.
1.6 Instructor Authority and Class Conduct
Mooch Maternity instructors are qualified and insured to lead sessions.
The instructor reserves the right to refuse participation if a client is deemed unfit or unsafe to exercise.
Disruptive or inappropriate behaviour will not be tolerated and may result in termination of participation without refund.
1.7 Limitation of Liability
Participation in Mooch Maternity classes is at your own risk.
Mooch Maternity, its instructors, and venues are not liable for personal injury, loss, or damage arising from attendance or participation, except where required by law.
You agree to release Mooch Maternity from any claims for damages or injuries related to physical activity, equipment use, or incidents during classes.
1.8 Personal Property
Mooch Maternity does not accept responsibility for lost, stolen, or damaged personal belongings during classes or events.
1.9 Data Protection & Privacy
Mooch Maternity collects personal data for the purpose of delivering safe and appropriate services.
Information is collected via intake and consent forms and securely stored in compliance with GDPR.
We do not share or sell your data to third parties.
You may request access, correction, or deletion of your data at any time by contacting us at: info@moochmaternity.com
1.10 Communications
Important updates or cancellations will be communicated via email or SMS.
It is your responsibility to ensure your contact details are current.
1.11 Changes to Terms
Mooch Maternity reserves the right to amend these Terms and Conditions at any time.
Updated versions will be published on our website and become effective immediately upon posting.